The tourism sector has changed, and the internet has changed the way travelers plan their vacations. There are thousands of accommodations just a click away and cloud reviews are very important when choosing one or another. Thus, it is very important to invite guests to write a review about our property to guarantee safety to other clients.
Therefore, if you are the owner of tourist accommodation and you care about the bad reviews that your guests may leave, we are going to identify the most common causes of bad reviews.
Night noises and uncomfortable beds
The most important areas of your vacation rental will undoubtedly be the bedrooms, so it is very important to invest in good quality furniture (especially the mattress) that can last for years in good condition.
Most guests travel to de-stress, relax and explore new places. So, for this reason it is very important that the beds are of good quality so that they can rest after a long day of sightseeing.
Lack of cleaning
To get the best review of your vacation accommodation, it is essential to treat it as if it were luxurious in terms of cleanliness.
You must keep in mind that any type of humidity, stain or dirt (no matter how small) can make your guests uncomfortable in your property and therefore increase the number of negative opinions.
Low Wi-Fi signal
Although there are many guests looking for a vacation disconnected from technology, we are at a time in life in which the internet has become an essential tool to carry out daily tasks. Therefore, it is essential to have a great Wi-Fi signal in all parts of your accommodation. This way your guests will be much happier.
Lack of privacy
It usually happens that in tourist accommodation there are several guests in the same premises. It is very important that the limits of each group of guests are well defined. Correctly defining common areas and setting schedules is essential. This will make your guests feel comfortable, relaxed and able to sleep after a long day.
Confusing descriptions
On numerous occasions it happens that some descriptions are confusing. That is, it gives an inaccurate image of your house and that will lead to negative opinions.
For this reason, it is very important to make the descriptions realistic and accurate, since honesty is the best card when we talk about receiving guests.
